Who We Are

About new1b – Malaysia's Trusted Online Betting Platform

New1b was built with one goal: to provide a safe, fair, and enjoyable online betting experience made specifically for Malaysian players. From Sports Betting to Live Casino, lottery, and a VIP programme — it's all here.

18+ only  ·  Licensed & secure platform  ·  24/7 support

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new1b
Malaysia's #1 Betting Platform
2019
Year Established
500K+
Registered Members
200+
Available Games
24/7
Customer Support
0
Registered Members
0
Available Games
0
This Month's Winners
0
Years in Operation

Who is new1b?

New1b is an online betting platform established in 2019 with a clear vision — to become the top choice for Malaysian players seeking a safe, transparent, and entertaining betting experience. From its first day of operation, new1b has grown from a small platform serving hundreds of players into a community that now encompasses more than 500,000 active members from every corner of Malaysia — from Perlis in the north to Sabah and Sarawak in East Malaysia.

What sets new1b apart from other platforms is not just the variety of games or the size of the bonuses on offer. The real difference lies in how well we understand Malaysian players. We know that local players have unique needs and preferences — they want a Bahasa Melayu interface, familiar deposit methods like Touch 'n Go eWallet and DuitNow, and a gaming experience that fits local entertainment culture, such as badminton betting, Malaysia Super League football, and traditional-style lottery. new1b was built with all of this in mind from the very beginning.

The team behind new1b is made up of seasoned professionals across online gambling, information technology, cybersecurity, and customer service. Many are Malaysian or have spent years working with Southeast Asian markets, giving them a deep understanding of what players in this region want. This isn't just another foreign company trying to break into Malaysia — new1b is a platform built with a Malaysian soul.

Over six years of operation, new1b has processed millions of withdrawal transactions without a single unjustified delay. We take pride in our track record of ensuring every MYR of a player's winnings reaches them on time. Player trust is the most valuable asset we have, and we will never trade it for any short-term gain.

New1b Mission & Vision

The principles that guide every decision we make at new1b

Our Mission

To provide the safest, fairest, and most enjoyable online betting platform for Malaysians — with high-quality products, responsive customer support, and an experience that honours the trust of every new1b member.

Our Vision

To become Malaysia's number one online betting platform — recognised not just for product variety and bonus value, but for integrity, transparency, and a genuine commitment to responsible gambling within the Malaysian community.

Our Commitment

New1b is committed to listening to member feedback, continuously improving the platform, and ensuring that every player — from those betting RM10 a day to Diamond VIP members — receives the same fair and respectful treatment.

Why Do Malaysians Choose new1b?

Six key reasons why over 500,000 Malaysian players trust new1b

High-Level Security & Trust

All data and transactions on new1b are encrypted to 256-bit SSL standards. Our platform uses two-factor authentication (2FA) and round-the-clock account activity monitoring to keep your account secure from external threats at all times. Security is not optional at new1b — it is the foundation of everything we do.

200+ Games on One Platform

New1b offers over 200 games spanning Sports Betting (football, badminton, e-sports), Live Casino (baccarat, roulette, blackjack), slots, lottery (4D, 6D, Toto), and more — all playable without switching platforms or accounts.

Fast Deposits & Withdrawals

Deposits at new1b are processed in under one minute via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Withdrawals for Diamond VIP members are completed within 30 minutes — a speed record we're proud of in the Malaysian betting industry.

VIP & Exclusive Rewards Programme

New1b's VIP Rewards Programme has five tiers — Bronze through Diamond — with daily rebates of up to 1.2%, weekly cashback of up to 20%, a personal account manager, and invitations to exclusive events. Every bet you place automatically accumulates VIP points.

Seamless Mobile Experience

New1b is fully optimised for mobile — whether via web browser or mobile app. The clean, responsive interface ensures a smooth gaming experience on any device, from Android or iOS smartphones to tablets and laptops.

24/7 Customer Support in Bahasa Melayu

New1b's customer support team is available around the clock via live chat, email, and WhatsApp in both Bahasa Melayu and English. Our standard response time is under 5 minutes on live chat — because we know your time is valuable.

The Core Values That Shape new1b

Behind every button, every baccarat table, and every lottery draw on new1b, there is a set of values we hold firmly. These values are not just slogans in a marketing brochure — they are the real guide to how we make daily decisions, how we design our products, and how we treat every member who places their trust in new1b.

We believe that players who are happy and treated with respect are players who stay loyal. And it is those loyal players who have built the new1b community into what it is today — a platform that is more than just a place to bet, but a digital entertainment community that Malaysians can be proud to be part of.

Transparency

New1b has nothing to hide. Odds, RTP, bonus terms, and withdrawal policies are all stated clearly with no confusing fine print. What you see is what you get.

Integrity

Every lottery draw, every slots spin, and every baccarat round on new1b uses a certified RNG system that is independently audited. No manipulation, no cheating — just fair play.

Players First

Every product decision at new1b starts with one question: is this good for our players? Member satisfaction and safety are the priority, not short-term profit.

Continuous Improvement

New1b never settles for the status quo. We continuously listen to member feedback, refresh the interface, add new games, and improve our systems to deliver a better experience every day.

Responsible Gambling

New1b provides control tools such as daily spending limits, session time limits, and voluntary break options. We want our members to enjoy this entertainment in a healthy, fully controlled way.

The new1b Journey – From Humble Beginnings to the Biggest Platform

The new1b story began in 2019 when a group of professionals passionate about digital entertainment decided to build something different. At the time, Malaysia's online betting market was already crowded with platforms largely designed for the Asian market in general, with little attention given to the specific needs and culture of Malaysian players. Differences in language, payment methods, and preferred game types made the experience on those platforms feel unfamiliar and unwelcoming.

New1b launched with a single focus: serving Malaysian players as well as possible. We started by integrating local deposit methods that few other platforms supported at the time — DuitNow and FPX through Malaysia's major banks, including Maybank and CIMB. When Touch 'n Go eWallet began gaining widespread popularity in Malaysia, new1b was among the first betting platforms to integrate it. Our agility in adapting to Malaysia's evolving digital payment landscape became one of the biggest reasons new members kept signing up.

In 2020, new1b launched its Sports Betting section with a dedicated focus on the Malaysia Super League and EPL — the two leagues most followed by Malaysian players. new1b's Sports Betting interface was designed to be clean and straightforward, making it a popular choice not only for seasoned bettors but also for those trying Sports Betting for the very first time. A badminton module was also added — something rarely found on other platforms — in recognition of badminton's special place in the hearts of Malaysians.

2021 marked the launch of new1b's Live Casino section, with baccarat tables as the centrepiece. We worked closely with leading casino studio hardware providers to ensure stable HD video streaming even during peak hours. Our professional dealers are trained to communicate in both Bahasa Melayu and English, creating a more welcoming and comfortable atmosphere for local players compared to international casino tables that typically operate in Mandarin or English only.

New1b's VIP Rewards Programme launched in early 2022 in response to members who wanted greater recognition for their loyalty. With five tiers — Bronze, Silver, Gold, Platinum, and Diamond — it has become one of the most comprehensive loyalty programmes in Malaysia's online betting industry. Automatic daily rebates, weekly cashback, a personal account manager, and exclusive event invitations make new1b's VIP Programme far more than a standard points scheme.

In 2023, new1b hit a major milestone by recording over 100,000 monthly active members. That growth didn't happen by chance — it was the result of a consistent commitment to product quality, fast customer issue resolution, and honest promotions with no hidden terms designed to trap players. Trust earned this way is hard to come by, but it lasts.

New1b enters 2026 and 2026 with greater energy and ambition. The addition of e-sports betting to serve Malaysia's younger generation of e-sports fans, higher betting limits for VIP members, and the launch of a favourite lottery number save feature are among the latest advances that continue to strengthen new1b's position as Malaysia's betting platform of choice.

Today, new1b operates on a technology infrastructure capable of handling over 50,000 concurrent active users without disruption or lag. Our payment processing system handles thousands of deposit and withdrawal transactions every hour, with a transaction success rate exceeding 99.8%. Behind these numbers is a team of over 200 people working every day to ensure new1b remains a platform every member can rely on.

The new1b Journey From 2019 to Today

Key milestones in new1b's growth as Malaysia's trusted platform

2019
new1b Founded

New1b launched operations with a focus on Sports Betting and slots. Integrating FPX and DuitNow as primary deposit methods from day one made new1b immediately accessible to Malaysian players.

2020
Sports & Badminton Launch

The Sports Betting section launched with Malaysia Super League, EPL, and badminton modules. Touch 'n Go eWallet integration went live — making new1b among the first platforms in Malaysia to support it.

2021
Live Casino & HD Baccarat

New1b's Live Casino studio operates with HD baccarat tables and Bahasa Melayu-speaking dealers. GrabPay and Boost were added as deposit methods. Registered membership reached 100,000.

2022
VIP Rewards Program Launched

A five-tier VIP Rewards Programme (Bronze through Diamond) was introduced, featuring automatic daily rebates, weekly cashback, and a dedicated personal account manager for premium new1b members.

2023
100,000+ Monthly Active Members

New1b reached a record 100,000 monthly active members. 4D, 6D, and Toto lottery games launched with Lucky Pick functionality and real-time number statistics, quickly becoming a favourite among Malaysian lottery players.

2026–2026
E-Sports Expansion & 500,000+ Members

An e-sports module was introduced for Malaysia's younger generation. Infrastructure was upgraded to support 50,000 concurrent users. new1b surpassed 500,000 registered members — a historic milestone in our journey.

The Faces Behind new1b

Dedicated professionals who work hard every day to deliver the best possible experience for every member

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Rizal Hisham
Chief Executive Officer

Over 15 years of experience in Southeast Asia's digital entertainment industry. Leads new1b with a vision to make it Malaysia's most trusted betting platform.

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Nurul Ain Zulkifli
Chief Technology Officer

A cybersecurity expert and systems architect who leads new1b's technology team in maintaining 99.9% platform uptime throughout the year.

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Hafizuddin Malik
Head of Gaming Products

Former Genting land-based casino manager with deep expertise in table games and slots. Leads the selection and development of new1b's game catalogue.

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Farahin Salleh
Head of Customer Service

Leads new1b's 24/7 support team to a sub-5-minute response standard. Championed full Bahasa Melayu support across all customer channels.

New1b Supported Deposit & Withdrawal Methods

All popular Malaysian payment methods available — deposits processed in under one minute

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX – Maybank2u FPX – CIMB Clicks FPX – Public Bank FPX – RHB Now FPX – Hong Leong Connect

Minimum deposit RM10. All transactions are in MYR. Withdrawals are processed to your Malaysian bank account within 30 minutes (Diamond members) to 24 hours depending on your VIP tier.

New1b's Commitment to Responsible Gaming

New1b believes betting should be a source of entertainment, not stress. We provide self-control tools including daily spending limits, session time limits, and voluntary account break options. All new1b members are required to be 18 years of age or older. If you need help or guidance on responsible gaming, visit our dedicated page or reach out to new1b customer support at any time.

Read More About Responsible Gambling

Frequently Asked Questions About new1b

Answers to the most frequently asked questions about new1b and how it operates

Yes, new1b uses 256-bit SSL encryption for all transactions and user data — the same security standard adopted by the world's leading banks. All games use a certified Random Number Generator (RNG) that is regularly audited by independent third parties to ensure every round is fair. new1b has been operating since 2019 with a consistent record of paying out winnings to over 500,000 members. We also offer two-factor authentication (2FA) for added account protection. Member trust is new1b's absolute top priority.

Withdrawal processing times at new1b depend on your VIP tier. Diamond VIP members enjoy withdrawals within 30 minutes — including on public holidays and late at night. Platinum members within 2 hours, Gold within 6 hours, Silver within 12 hours, and Bronze members within 24 hours. All withdrawals are processed to your Malaysian bank account (Maybank, CIMB, Public Bank, RHB, Hong Leong, and others) or your preferred e-wallet. There's no high minimum withdrawal limit — you can withdraw winnings from as little as RM20 at any time.

new1b offers over 200 games across several key categories: Sports Betting (Malaysia Super League and EPL football, badminton, e-sports, and many more), Live Casino (baccarat, roulette, blackjack, Dragon Tiger, Sic Bo), slots (150+ titles from leading providers), lottery (4D Classic, 6D Super, Toto 5/55, 3D Mini, Lucky Pick, and international lotteries), and online table games. Every category is accessible from a single new1b account — no platform switching needed.

new1b's customer support team can be reached through several channels. Live chat within your new1b account is the fastest option, with response times under 5 minutes for Gold VIP members and above, and under 15 minutes for all other members. You can also contact us by email at support@new1b.best for enquiries that require a detailed written response. Platinum and Diamond VIP members have direct access to a dedicated personal account manager via WhatsApp. Support is available 24 hours a day, 7 days a week, 365 days a year — including all Malaysian public holidays — in both Bahasa Melayu and English.

Yes, new1b offers a wide range of bonuses for both new and existing members. New members receive a Welcome Bonus of up to RM888 on their first deposit. For existing members, there are weekly reload bonuses, weekly cashback (10%–20% depending on VIP tier), automatic daily rebates (0.3%–1.2%), and special sports promotions tied to major events such as the Malaysia Super League final or the World Cup. VIP members also receive birthday gifts and invitations to exclusive events. All new1b promotions come with clear, fair terms and conditions — no hidden traps.

Join the new1b Community Today

Over 500,000 Malaysian players have put their trust in new1b. Create a free account in 3 minutes and claim your Welcome Bonus of up to RM888 to get started.

18+ only  ·  Gamble responsibly  ·  Min deposit RM10

Bahasa Melayu